Commonly Asked Questions
Q: Why Custom Clean Car Wash?
A: Custom Clean Car Wash provides its customers with the most modern equipment and a well-trained staff of
Q: How often should I wash my car?
A: Weekly. Washing your car once a week will ensure that your vehicle's surface is being cared for properly.
Q: It just rained so why do I need to wash my car?
A: This is a critical time to protect your vehicle's finish. Pollutants such as sulphuric and nitric acids from automobile, truck and factory exhaust become trapped in the raindrops that settle on your car. The sun will evaporate the water
and leave behind concentrated acid that can damage your car's finish.
Q: Is it safe to bring my convertible, to a Car Wash?
A: Yes. Our touch less air dyers and soft cloth brushes clean away dirt and dry the car in a safe manner
Q: Will the car wash brushes scratch my car?
A: No. Our Car Wash uses 100% soft cloth to clean your vehicle. The cloth is cleaned and rinsed thoroughly during
every wash with fresh water.
Q: The person I bought my car from said I never have to wax my car.
A: This is a common misconception. Newer cars have a type of finish called clear coat. Clear coat is susceptible to the effects of rain, snow, salt, bird droppings and other environmental pollutants. Therefore, the clear coat finishes need to be cared for. Custom Clean Car Wash uses clear coat safe waxes and polishes in our car wash . The waxes are designed to work with your vehicle's finish to help preserve its life and keep it looking new for many years.
Q: Will the wax from the car wash streak the outside of my windows?
A: The wax itself won't streak the outside of your windows. However, grease and oil can get trapped underneath your wipers, which can cause the rainbow like streaks you may see on your window. Q: What is acid rain?
A: When rain or snow falls it captures environmental pollutants from factory, automobile and truck exhaust. The sun
heats and evaporates the water, but leaves behind concentrated acid spots which cannot be removed. Prevention is the key here. Keep a good coat of wax on the finish and wash you car, especially after a rain or snowstorm.
Q: Won't frequent washing ruin the finish of my car?
A: Actually, as most car owner manuals will tell you, frequent professional car washes with clear coat treatments and wax protectants protect your car from the damaging effects of weather or UV ray damage.
Q: What is the major cause of rust?
A: Rust is the oxidation of untreated metal surfaces when they come into contact with the elements. Moisture is the
main cause of rust. Since dirt attracts and traps moisture, a dirty vehicle is the instigator of almost all automobile rust, especially in those hidden areas behind the chrome and trim.
Q: When should I wash off insect residue?
A: As soon as possible, especially if the vehicle is new. Insect residue and bird droppings form acids that immediately
start to eat away a vehicle's finish.
Q: Periodically, I notice a layer of residue on my vehicle's finish. Is it from the atmosphere?
A: What you are referring to are black particles that come from areas of heavy traffic. They are gritty, abrasive substances coming off tires as they wear. Also, chemicals from diesel smoke and other emissions in the atmosphere will settle on your vehicle's surfaces. If this residue isn't removed immediately, permanent damage to the finish can result.
Q: What can I do to remove the tar that occasionally gets on my vehicle?
A: Tar and certain oils used on roads require extremely strong solvents to remove. Car Washing alone cannot remove
these contaminants ,please allow Our detail center to remove them.
Q: Lately, my wind shield smears when I run my wipers. What am I doing wrong?
A: Perhaps you haven't changed your wiper blades recently. Most manufacturers recommend installing new blades
every three to six months. This will prevent smearing, which dangerously impairs your vision.
Q: What is Carnauba Wax?
A: Wax made from a species of a South American palm tree. This wax is on of the hardest types available. However, it is almost impossible to apply pure carnauba wax to an automotive finish because it is so thick and pasty. It must be
blended with other waxes and formulations so that it can be properly applied to your finish and then buffed off.
Q: How often should I wax my car, and when?
A: Generally, you need to wax your vehicle every 6 months. Another way to gauge when to wax is whenever you
wash it AND the water beads that form on it are larger than the size of a quarter. Wax should make water roll right off
your paint, so if there are large beads of water forming, it's time to wax again.
Q: What is the difference between "wax" and "polish"?
A: Polish is an abrasive cleaner for your car's paint, while wax is just a protectant coat. You should polish your car whenever it has imperfections, embedded dirt, or pollution discoloration. Polish is a mildly abrasive (some are more abrasive than others), and this is why it restores shine. Polish can also help reduce the appearance of small scratches by getting foreign particles out of the paint.
Q: I removed bird mess from my car's hood (bonnet), but a dull patch has been left behind. How can I get the paint back to its previous gloss?
A: The first step I'd recommend is using a polish. A moderately abrasive polish should help get any remaining "pollution" out of your paint and restore its natural shine. There are also some cleaners specifically formulated to remove bird, bug and tar residue, you could try those as well, but they are usually non-abrasive, so they are more for cleaning than for polishing. Polishing is what will actually restore shine. If the bird droppings have been sitting on your paint for a while (especially in the sun), the paint may have oxidized, and you may be stuck with a dull spot. In this case, you would have to have it professionally buffed out by a detailer.